FAQs

Unfortunately we have temporarily ceased the operation of our Jaru Mart as we focus more on our new restaurant, Space Jaru, Food Markets and Retail businesses. You can still order (collection only) our kimchi & rayu from our website (under Retail section) or pop in to Space Jaru to purchase some of the Banchans and Pantry items you missed from JaruMart. Please keep an eye on our Social Medias for any updates! Thanks!

Most main dishes from the Jaru MART are frozen and our banchan are chilled. We pack all Jaru MART orders with ice packs and Woolcool thermal insulation to keep products at optimal temperatures while in transit. Please freeze or refrigerate these items as soon as possible once delivered.

The minimum order for delivery is €50, and delivery charges are €7.50 for Dublin and €9.50 for nationwide. Please note that due to the rapid increase in delivery costs (currently logistics charge us €8+vat for Dublin €12+vat for nationwide) and packaging costs (€1.50+ for the box, €4.50+ for the liners/icepacks), unfortunately, we are unable to continue the free delivery of over €100.

Unfortunately, we ceased the takeaway service last December but instead we have our JARU Mart! Also, we are currently looking for a place to open takeaway or a restaurant so stay tuned on our website & Instagram (@jarudublin) and hopefully we'll see you soon!!

All our products have labels on with reheating instructions either using microwave or oven. Please note that reheating instruction is a guide, the reheating time may differ depending on your oven/microwave. We recommend checking that the bottom of the tray and the center of the food are hot before eating.

We aim to use zero plastic in our kitchen, but some items have to be packed in fully sealed plastic containers to prevent leaking. Over 95% of our products are packed in our fully compostable containers with recyclable films. Our thermal liner is made with recyclable wool which you can reuse for cushion, wrap, or even return it to us!

Each item has its own best before date and batch code with it so we would recommend to consume within the best-before date. Most frozen items can be stored in your fridge for up to a month. For the chilled items, we would recommend to consume within 3 days except Kimchi, pickles, and sauces.

There is no minimum order for pick-up orders. The collection is available from our HQ kitchen based in Nutgrove Enterprise Park (D14 N253) on Monday to Friday from 10am to 5pm. Order cut-off for collection is 2:00pm a day before.

Space Jaru operates during the following hours: Wednesday / Thursday / Friday Lunch: 12:00 - 14:00 Dinner: 17:00 - 22:00 Saturday Lunch: 12:00 - 15:00 Dinner: 17:00 - 22:00 Sunday Lunch: 12:00 - 15:00 Dinner 17:00 - 21:00

Space Jaru currently operates on a walk-in basis, however we can take bookings for parties of 6 or more. We are also now charging a €15 per person deposit to secure the table. This will be refunded to you once seated at the reserved time slot, and once we confirm the final number of guests on the table. In the case of NO-SHOW, this deposit is non-refundable unless changes or cancellations are made 24hours prior to the reservation. If you would like to request a reservation for your group please email space@jaru.ie with your desired time slot, number of guests, and any additional information which may be relevant. If we are full when you pop by, don't worry! You can leave your name and number with us and we will give you a call as soon as a table becomes available.

We are happy to offer to-go orders from Space Jaru for any orders made in our restaurant. We currently do not accept orders via phone or email and we do not offer delivery. If you'd like to place an order ahead please go to https://spacejaru.square.site/ and choose the "Pick-Up" option. Please note: we do not operate any takeaway services from our production unit in Nutgrove Enterprise Park, Rathfarnham - this operation ceased in 2021.

We currently have the following Jaru Retail products for sale: - Kimchi (180g) - Kimchi (500g/1kg) - [Online Jaru order only] - Peanut Rayu (180g) Head to the link below and swipe on the products available to order. https://www.jaru.ie/buykimchi or hover over to the RETAIL tab, and select Retail, and then scroll down the page to see more info. Orders can be collected in our Jaru Production site, Nutgrove Enterprise Park. Please leave your collection date and time so we can prepare your order ahead. For wholesale orders please email sales@jaru.ie.

If you find that your kimchi packaging has expanded/bloated, and it's within the best before date, don't worry just "Burp the Kimchi". Our kimchi is naturally fermented, and still continuous to ferment in the packaging. When the storage conditions of the product fluctuates (i.e above 5°C, kept in open display fridge, or summertime season) the fermentation process accelerates and builds up gases causing the packaging to "Bloat". The upside or downside to this is the taste as the level of acidity/sourness could be greater. It you find your kimchi is too sour for your liking, do not fret! You can still use it for cooking (Kimchi Jigae is best made with old/sour kimchi). To keep kimchi fresh, store it below 5°C. If you have any doubts at all, feel free to email us!