top of page

FAQs

Hopefully most questions can be answered here but if not, feel free to send us a message on our chat board

  • Do you still deliver Jaru Mart?
    Unfortunately we have temporarily ceased the operation of our Jaru Mart as we focus more on our new restaurant, Space Jaru, Food Markets and Retail businesses. You can still order (collection only) our kimchi & rayu from our website (under Retail section) or pop in to Space Jaru to purchase some of the Banchans and Pantry items you missed from JaruMart. Please keep an eye on our Social Medias for any updates! Thanks!
  • What are the restaurant operating hours?
    Space Jaru operates during the following hours: Wednesday / Thursday / Friday Lunch: 12:00 - 15:00 Dinner: 17:00 - 22:00 (last order 21:30) Saturday Lunch: 12:00 - 15:00 Dinner: 17:00 - 22:00 (last order 21:30) Sunday Lunch: 12:00 - 15:00 Dinner 17:00 - 21:00
  • Can I book a reservation for Space Jaru?
    Space Jaru currently operates on a walk-in basis, however we can take bookings for parties of 6 or more, which must be reserved 24hours prior. If you would like to request a reservation for your group please email space@jaru.ie with your desired time slot, number of guests, and any additional information which may be relevant. If we are full when you pop by, don't worry! You can leave your name and number with us and we will give you a call as soon as a table becomes available. PLEASE NOTE: We only accept reservations for parties of more than 6 people via email at space@jaru.ie. Any reservations for less than 6 people or attempts to reserve via website chat will not be acknowledged. Our team members consistently monitor emails, but please note that we do not operate on Mondays. Any confirmation requests received will be addressed on the next operational day.
  • Do you do takeaway / delivery?
    We are happy to offer to-go orders from Space Jaru for any orders made in our restaurant. We currently do not accept orders via phone or email and we do not offer delivery. If you'd like to place an order ahead for collection please go to spacejaru.com Please note: we do not operate any takeaway services from our production unit in Nutgrove Enterprise Park, Rathfarnham - this operation ceased in 2021.
  • I would like to order some retail products
    We currently have the following Jaru Retail products for sale: - Kimchi (200g) - Kimchi (500g/1kg) - [Online Jaru order only] - Peanut Rayu (180g) Head to the link below and swipe on the products available to order. https://www.jaru.ie/buykimchi or hover over to the RETAIL tab, and select Retail, and then scroll down the page to see more info. Orders can be collected in our Restaurant Space Jaru. Please leave your collection date and time so we can prepare your order ahead. For wholesale orders please email sales@jaru.ie.
  • My kimchi has expanded/bloated packaging
    If you find that your kimchi packaging has expanded/bloated, and it's within the best before date, don't worry just "Burp the Kimchi". Our kimchi is naturally fermented, and still continuous to ferment in the packaging. When the storage conditions of the product fluctuates (i.e above 5°C, kept in open display fridge, or summertime season) the fermentation process accelerates and builds up gases causing the packaging to "Bloat". The upside or downside to this is the taste as the level of acidity/sourness could be greater. It you find your kimchi is too sour for your liking, do not fret! You can still use it for cooking (Kimchi Jigae is best made with old/sour kimchi). To keep kimchi fresh, store it below 5°C. If you have any doubts at all, feel free to email us!
bottom of page